Call 911 first if someone is hurt, or if a tree has come down on a house or a power line. This site is not for emergencies. Oncor says any line on the ground, a fence or a car could still be energized: "If you see a downed line, keep away, keep others and pets away and call 911 immediately."
Leave the limbs near wires alone
Oncor warned after a 2023 storm that debris "may be concealing a live wire or downed power line", and that anything touching a line, "such as a tree branch, could also be energized". It repeated the debris warning after the June 2025 storm. The city's November 2025 newsletter, written after that fall's storms, says about storm problems in public areas: "we strongly urge you to NOT attempt to move or remove any items yourself."
Fort Worth has seen plenty of this. On the night of October 24 to 25, 2025, NBC 5 reported that Fort Worth crews answered 136 calls about power lines down, and that more than 20,000 people in Tarrant County lost power at one point. Damaged trees lined streets off Schieffer and New York avenues in south Fort Worth. One trapped a car and one fell on a house. In September 2023, Oncor said its worst impacts included Tarrant County, with a peak of about 125,000 customers out across its affected areas, gusts over 60 mph and "downed trees and debris in power lines". The June 9, 2025 storm left nearly 6,700 affected customers in the Fort Worth area, by Oncor's data as reported at the time.
Who to call for what
| What you see | Who to call (their numbers, not ours) |
|---|---|
| A wire on the ground, or a tree on a wire | 911, then Oncor at 888-313-4747, open all day, every day |
| No power, no wire in sight | Oncor at 888-313-4747, or text OUT to 66267 once signed up for its alerts |
| Limbs on your wires, meter base damaged | Oncor at 888-313-4747. See the steps below |
| A tree in a street, on a sidewalk or in a park | 817-392-1234 or the MyFW app, as the city newsletter says |
| A tree on your house or in your yard, clear of wires | Your insurer, then a tree company |
If your bill names a line company other than Oncor, use that company's number. The who to call page explains how the city ranks a tree report.
If a limb has pulled your meter off
Oncor says that typically it owns the pole, the transformer and the wires to your house, and you own the meter base and the wiring at it. So after a storm you may need an electrician as well as the tree work. Its steps are to call the outage line and report the damage, have Oncor do a temporary hazardous disconnect, hire an electrician for the repairs, find out whether the city needs an inspection, then call 888-313-6862 for the reconnect. Oncor crews also clear limbs from lines so they can repair equipment. We did not see Oncor say it removes the rest of the tree, so do not count on that.
Before anything gets moved
Photograph it first. The Texas Department of Insurance wants photos taken before the tree is moved, and its storm tips ask for video too, plus a list of what was damaged indoors and outdoors. Step back for one picture of the whole tree and the spot it grew in, since the city's removal form asks for photos of a tree's condition and location. Temporary repairs to stop more damage are fine, and you should save the receipts, since the department says the policy may pay for them.
Whose insurance
These are the department's general answers, and your own policy decides. Ask whether insurance pays for a fallen tree and its short answer is "Sometimes."
| What the tree did | The department's general answer |
|---|---|
| Hit your house | Many policies cover damage from falling objects, trees included. |
| Blocked your driveway after a storm | Removal may be partly covered. |
| Fell in the yard and hit nothing | Usually not covered. |
| Came from next door and hit your house | Their policy "probably won't cover" it, with an exception if the neighbor was at fault. Yours is the other route. |
| Hit your car | Covered if you carry comprehensive on your auto policy. |
Questions can go to the department's help line, 800-252-3439.
Standing, but hurt
Take your time with a tree that survived, once it is safe to look. Texas A&M Forest Service asks whether the tree was sound before the storm, whether major limbs or the main stem are gone, and whether at least half the crown is left. One lost major limb is usually survivable, by its account, but a split trunk means the tree should come out. The International Society of Arboriculture wants bigger trees near people or buildings looked at even if they seem fine: cracked trunks or limbs, branches hanging loose, heaved soil. It also warns that limbs under tension can react when cut, and that cleanup is dangerous work in itself. The trim or remove page goes further.
Oaks need one more thought. Storm dates here, like the ones in April and June, fall inside the February through June window when the Forest Service wants oaks left without fresh wounds, and it says wounds should be painted right away in any season. See the oaks page.
It is not only spring
The dates above run from June to October. The National Weather Service summary of April 2026, marked preliminary, records straight-line wind damage in the Agnes and Springtown areas of Parker County, just west of here. Winter has its own version: in the early 2023 ice event the agency received several reports of half an inch of ice across North and Central Texas, and DFW Airport took 2.4 inches of snow and sleet in January 2026. ISA lists the added weight of ice and snow among the ways storms break branches. So look your trees over after ice as well as wind.
Strangers at the door afterward
The FTC's line is "If they want cash up front, walk away", and it wants you paying by card or check. A contractor who offers to waive your deductible is breaking the law, says the Texas Department of Insurance, and after a declared disaster it is against the law for contractors from outside your area to ask for payment before they start. More is on the questions page, and the limbs and brush page covers what the city will collect.
Phone line opening soon
Allow us to connect you to a local pro.
Sources
- Oncor, Storm Center (power line safety and outage reporting)
- Oncor, Assessing Damage and Working to Restore Power Following Severe Storms (September 9, 2023)
- Oncor, FAQs on outages, equipment and tree pruning
- The Dallas Express, DFW Dodges Tornadoes, But Thousands Are Still Without Power (June 9, 2025)
- City of Fort Worth, District 11 newsletter (November 5, 2025)
- NBC 5 Dallas-Fort Worth, Fort Worth clean-up after overnight storms (October 25, 2025)
- City of Fort Worth, MyFW app and reporting page
- Fallen tree branches, a Texas Department of Insurance post from January 24, 2026
- Tips after hail or strong winds, Texas Department of Insurance, updated December 9, 2025
- When a tree falls, a Texas Department of Insurance column from February 2023
- City of Fort Worth, Tree Removal Application for private trees (PDF; cites Ordinance 27615-04-2025)
- Can My Tree Be Saved?, from Texas A&M Forest Service
- Storm-Related Tree Damage, a brochure from the International Society of Arboriculture (PDF, 2021)
- Identifying and managing oak wilt, the Texas A&M Forest Service brochure (PDF)
- National Weather Service Fort Worth, April 24 to 29, 2026 severe storms summary (marked preliminary)
- National Weather Service Fort Worth, late January to early February 2023 sleet and ice event
- National Weather Service Fort Worth, January 23 to 26, 2026 winter storm
- Scams after weather emergencies, a Federal Trade Commission article from September 2025
- Signs of a contracting scam, Texas Department of Insurance, updated July 15, 2025
Read on 2026-11-05. External pages can change.